The following may help you in the event of an emergency.
If you smell gas, act straight away. Never use your mobile phone in your home if you suspect a gas leak. The signal can cause the gas to ignite. If you need to use a mobile phone for the emergency call, go outside or to a neighbour’s house. Open your doors and windows, get as much ventilation as you can. Do not use matches or any other naked flames. Do not smoke. Do not turn any electrical switches on or off – including light switches and doorbells, you could cause an electrical spark. Make sure that the gas supply to an appliance has not been left on or that the pilot light on your boiler has not gone out. Turn off the gas supply at the meter, if you know how to. Gas taps are often coloured yellow. Get help. Don't try to fix the problem if you are not sure what to do. For mains gas leaks, the national emergency number 0800 111 999.
Look out for the signs of Burst Pipes. Not every burst pipe is a torrent of water from the ceiling, look for damp patches on walls, ceilings and floors. Loss of water pressure, unusual noises in the system and even electrical faults all can point to Burst Pipes. If you suspect a burst pipe then isolate the water from the stopcock. Close the stopcock fully and open the taps in the home to remove the water from the system. DO NOT use the electrical devices, keep away from light switches and sockets if water is leaking it easily can be within the electrical circuit. Clean the excess water away as soon as possible the quicker the water is removed the less damage can be caused. Move any furniture and belongings from the effected area, remember the insurance does not always cover everything and somethings just cannot be replaced. If the Burst Pipes are not in the home but the street, then keep well away. The water pressure in the street can be exceptional and very dangerous. Call the local water authority immediately - typically for my area South West Water on 01392 446 688
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